Shipping

• Shipping costs for e-mail and phone orders are based on the box dimensions, weight, and value, and cannot be determined until your order has been processed

• We pack and insure your items so that they will arrive safely and are covered in case of loss or damage

• We do not make a profit on shipping; we charge enough to cover insurance, packaging, and labor

• We cannot accommodate requests to:

  • Combine separately placed orders

  • Designate your shipment as a "gift" or to falsify invoices so that item costs appear lower

  • Send your package using First Class Mail

• Shipping options:

  • USPS

  • FedEx

• The delivery time frames that USPS gives are estimates only, and are not guaranteed

• You will be emailed a tracking number once your shipment has been processed

• We are not able to offer flat rate shipping because of the wide variation in weight, size, and value of our products

• Shipping options:

  • DHL

  • FedEx

• For any package that crosses the US border, the customer is responsible for:

  • customs fees

  • Brokerage charges

  • Taxes

• We have no control over the cost or process of custom clearance; please address any concerns with your customs agency

• Available only for domestic shipping, options include:

  • FedEx Overnight

  • FedEx 2 Day 

• Orders placed after 2 PM may not be processed until the following business day

• Shipments are not processed on Saturdays, Sundays or major holidays

• For optimal delivery, place your order before 2 PM on a Monday or Tuesday.

• If you have a FedEx or DHL account:

  • Provide us with your account number

  • We will process the shipment through your account

  • You do not need to arrange for a pick up

• For alternate carriers:

  • We will give you the dimensions, weight, and value of your shipment

  • Give your carrier this information and they will create a shipping label

  • E-mail the shipping label to orders(at)paragonmachineworks.com

  • We will let you know if you need to schedule a pick up

• Saturdays and Sundays

• New Year's Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving

• Christmas

Orders placed on these days will be processed on the following business day.