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Welcome to Paragon Machine Works
A Full Service Machine Shop Dedicated to the Production of
High-Quality, Precision Machined Products


Paragon Machine Works products are proudly manufactured on site in the United States of America.
All of our products are machined; nothing is stamped, cast, forged, water jet or laser cut.
We specialize in products made from aluminum, stainless steel, steel, titanium and plastic.
Download the Paragon Machine Works Parts Catalog (last updated September, 2010)

PARAGON MACHINE WORKS NEWSLETTER September, 2010 We will be attending a number of bike events over the next few months and encourage you to come visit our booths. The Biketoberfest in Fairfax, CA on October 16th, is a fun and intimate affair with live music, and food and beer from local vendors. The San Francisco Bike Expo will take place on on November 21st at the Cow Palace in San Francisco, CA. This is a show that's gaining momentum each year and has many exciting activities, including bike races and kids activities. You can bring the whole family and make a day of it. Finally, the North American Handmade Bicycle Show (NAHBS) is being held in Austin, TX February 25 - 27th, 2011. This show has become a destination for custom framebuilders from around the world. We really enjoy meeting our customers in person, and hope to see you at one or all of these events. New Products: Thanks to a suggestion from one our customers, we have created links for our new products that will take you directly to our web store. Please let us know if you experience any difficulties opening the links. We now make our Expedition Model low mount disc dropout in 4130 steel, DR2026 (bolt-on short 6061 hanger), DR2027 (long bolt-on 6061 hanger), DR2028 (short bolt-on 7075 hanger), DR2029 (long bolt-on 7075 hanger). It has an integrated ISO disc mount located between the stays, and two M5 x 0.8 eyelets. The entire dropout is 6.35 mm (.25") thick and has no relief. The chainstay and seatstay tabs have a 45 degree included angle. The arced seatstay tab can be cut by the builder to accommodate angles up to 75 degrees. The right dropout with the hanger installed is 8 mm thick. It is chamfered 45 degrees x 1 mm around the outside profile and pockets. The hanger bolts on with two M4 screws. The threads are in the hanger, so stripped threads are easily fixed with a hanger change. Our small rack eyelet is now available in 304 stainless steel, MS1006. It is 5 mm wide x 11 mm in diameter, drilled and tapped M5 x 0.8. The outside profile has a pleasing radius to soften the edges and it has a flat that is 6 mm long to help locate the eyelet on the tube or dropout. Our newest cable stop, CS1021 is identical to our CS0021 but is made from 304 stainless steel. It is based on a 12 mm diameter ball, with a 7 mm diameter x 3.5 mm long stem to weld to the frame. Unmitered, it has detent slots and is cross drilled and tapped M5 x 0.8 for all STI adjusters. The cable centerline to tube is 0.340". It is typically used on downtubes, but may be used on headtubes. Clearance Items: Last month we added new products and slashed prices on existing items in our Clearance Category. If you haven't already, take advantage of our bargain prices on items that are fully functional but may have slight cosmetic blemishes, vary from typical dimensions, or aren't the latest style. Web Site Updates: We have created links between items that are compatible and/or interdependent on each other. For example, if you order a dropout that has a bolt-on hanger, a link is available in the product description that will take you to the appropriate hanger. We hope this will make it easier to order replacement hangers and inserts, and understand the relationship between parts. If you notice items that are missing a link or links that aren't working properly, please let us know so that we can fix it. It can be difficult to figure out replacement hangers and inserts for our various dropouts. For this reason, we have developed a Sliding Dropout Insert Guide (pdf format) and a Replacement Hangers for Dropouts Guide (pdf format). A link for these guides can be found under the Hangers and Inserts categories on our website. We have updated our sliding dropout photos and descriptions to reflect the new hardware that comes with them(two double washers and longer bolts). PMW Monthly Newsletter: We are sending out monthly e-mail newsletters to our customers with new product information and important updates. If you would like to receive these newsletters, send us an e-mail with the subject line "INCLUDE". We never have and never will share your e-mail information with third parties. If you don't want to receive our newsletters, send us an e-mail with the subject line "REMOVE", and we will take you off our mailing list.

Owner, Mark Norstad, riding in the Sierra Nevada area of California.

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Paragon Machine Works was founded in 1983 in Marin County, California, by owner Mark Norstad, in the basement of his parent's house with one manually operated lathe and mill. It has since grown into a thriving machine shop, occupying a 6,000 square foot building in Richmond, California, and employing seven full-time and three part-time employees. Paragon Machine Works manufactures and stocks the largest variety of titanium bicycle frame building components in the world.

Mark's passion for machine work started in a high school machine shop class. He continued his professional development by completing an Associate of Arts Degree in Machine Metals Technology from College of Marin, California in 1979. Growing up in the mecca of mountain biking and being an avid rider, it was only natural that his first production job was making dropouts for Trailmaster Bikes. Paragon Machine Works is now known for being the premier provider of precision bicycle components. Mark's skills have been refined over the years by completing complex design and manufacturing products for makers of bicycle frames, heavy off-road vehicles, process and alternative energy equipment. He credits his business success to over twenty-five years of manufacturing experience, his passion for metal working and a dedicated and knowledgeable staff.

Paragon Machine Works prides itself on providing personalized service and superior products. We have design development and high volume manufacturing capabilities, offer competitive pricing and guarantee customer satisfaction.

For production quotes or sample inquiries please call or e-mail.

The Paragon Staff
References available upon request.

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Ordering and Shipping

• Orders may be placed by phone, fax, e-mail or on-line.
• All orders are freight on board Richmond, California.
• We strive to maintain a stock of all items. The length of time required to machine back-ordered items varies; please contact us for further information.
• Clearance items are not available for back-order.
• Please order in advance for best delivery. Orders placed after 12 PM PST may not be processed until the following business day. Orders placed after 2 PM with expedited shipping may not be processed until the following business day.
• Paragon Machine Works is closed on Saturday, Sundays and major holidays. Orders placed on those days will be processed on the following business day.
• Split shipments requested by purchaser are considered two orders and are priced accordingly.
• In order for us to honor a California Resale Certificate, we must have the ORIGINAL certificate on file (copies will not be accepted) and you will need to place your order by phone, fax or e-mail. Click on this link to fill out a California Resale Certificate form.
• COD orders cannot be placed through our online store, please place your order by phone, fax or e-mail.

International Orders

• For international shipments, the purchaser is responsible for customs fees, brokerage charges and taxes.
• We offer UPS or USPS (sent via Priority or Express Mail) through our online store. In general, USPS is the most economical. If you wish us to use an alternate shipping method (i.e., USPS First Class Mail) you will need to place your order by phone, fax or e-mail and a minimum ten dollar (US) shipping charge will apply.
• We cannot accomodate requests to designate your shipment as a "gift" or to falsify invoices so that item costs appear lower.

Pricing

• All dropouts are sold as pairs; all other parts are sold by each.
• Half pairs of dropouts are available at sixty percent of retail price (not available for online purchase).
• Product specifications and prices are subject to change without notice.

Quantity Discounts

• Order 10-24 parts and receive a 7.7% discount off retail price.
• Order 25-49 parts and receive a 15.4% discount off retail price.
• Order 50+ parts and receive a 23% discount off retail price.
• Quantity discounts do not apply to promotional items.

Prototypes

• In order to machine a part, we require a dimensioned and toleranced drawing.
• Given the unpredictable nature of prototype work, we cannot provide you with a price quote prior to production.
• Work is billed at current shop rate and includes time spent on consultation, design, drawings and labor; costs for material(s) is extra.
• For ongoing prototype work, billing is done on a weekly basis with payment due on receipt of invoice.

Custom Products and Product Modification

• In order to machine a part or provide a quote, we require a dimensioned and toleranced drawing.
• Written acceptance of our quote and a purchase order are required prior to production.
• Work is billed at current shop rate (one hour minimum) and includes time spent on consultation, design, drawings and labor; costs for material(s)is extra.
• Payment is due upon receipt of product.

Return Policy

• If we make an error in your order, please notify us within seven days. You will be sent the correct parts at no charge and arrangements will be made for free return shipping.
• Products must be returned in original condition within thirty days of invoice date for a full refund or credit.
• After thirty days, products may be returned for credit and will be subjct to a fifteen percent restocking fee.
• No returns will be accepted after six months.

Disclaimer

• Paragon Machine Works guarantees all work against defects in material and workmanship.
• We are financially liable only for the cost of our product(s).
• In no event shall Paragon Machine Works be liable for incidental or consequential damage.
• We are not liable for components that have been welded, brazed, soldered or modified in any way.
• We try ensure that the information on our web site is correct, but we cannot be held responsible for typographical errors. We greatly appreciate being notified of incorrect information.

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